Dear classmates !
I hope you spend a beautiful Halloween weekend. On my side, I went to Disneyland, that was decorated with Pumpkins, Ghosts... It was cool. But now, let's talk seriously about R.O.I !
Nowadays, measuring the Return On Investment of an online strategy is become a very important issue for all the companies.
As a TV Channel, the main goals
I have in measuring the R.O.I allowed by the social media tools we use
would be to increase our online presence and see if our online strategy
satisfies our targeted audience.
KTLA, as other TV channels, use social networks such as Facebook but mainly Twitter to communicate with the audience. Thus, in order to measure the Return on Investment of the channel, I would probably use the number of Likers we have on Facebook and the number of Followers we have on Twitter.
For a TV channel, see how many people like it or follow is, in my opinion, the easiest way to measure the Return on Investment, especially in the United States, where the use of social networks is more present, regarding TV channels, compare to other countries such as France.
But this method have pros and cons that we have to care about. The pros is that it's an effective method that is well representative of the success of the online strategy. But the main cons is that people don't watch the TV channel even if they follow it on Twitter for example. Some people follow it just because it provides them the information they are looking for but they will not automatically watch it.
See you on Wednesday !